Practitioners and managers
Here’s what you need to know about Outcomes Star
We support you to support others
Outcomes Star ensures the impact of your one-to-one support work is understood and effective, so you have greater clarity and more reasons to celebrate.
- Create a series of better outcomes
Outcomes Star is an approach that makes new outcomes possible for you, your team and those you support.
- Make change more visible
So much of the progress made by those you support isn’t seen, understood or celebrated – our tools change that.
- Place those you support at the centre
Our tools enable more than tick-box reporting, allowing you to facilitate constructive conversations, co-reported outcomes and real change.
- Empower the people you support
Our approach helps people to identify what matters to them and recognise what they have the power to change.
A community that is making change visible, understood and possible


Who we are to you
We support you, the supporter
We channel our efforts as an employee-owned social enterprise to help and champion your one-to-one support work.
We don’t just work with your sector, we work in it
Our team and trainers are familiar with the challenges of one-to-one support work because we’ve been there personally.
A guide to help you make the most of Outcomes Star
We offer personal support through the planning, delivery and rollout, so you can create the best outcomes.
Pick your star
How do I know which Star I need?
With access to every Star included in your licence, it’s important to make sure you’re using the most appropriate one for your service and the people you support. If you need some help finding the right Star for your practice, take a look at our guide or get in touch with our team.
Guide the practice of change with us
An Outcomes Star licence doesn’t just get you access to all of our Stars. It also includes support from our team of specialists to help you get the most impact out of the approach.
Onboarding support
From planning to initial training and onboarding, our team of advisers will be on hand to help you weave the Outcomes Star approach into your practice. Find out more
Core and additional training
To make sure you’re getting the most out of the Outcomes Star approach, all licence holders must complete our training. We also offer supplementary training courses. Find out more
Dedicated online platform
Outcomes Star Online makes it easy to get started with ready-made reports, secure data processing and an intuitive way to complete a Star on-screen. Find out more
Beyond outcomes measurement
The Stars aren’t only measuring tools. They also help your team to drive learning, build trust and guide people through the journey of change.
Make it easier for people to see, understand and celebrate progress
Support holistic conversations between a practitioner and the person they support
Identify strengths, specific needs, and consider broader options for the next step.
How to use Outcomes Star effectively
Embedding the approach in your practice
Our trainers will ensure you and your team can use the Stars to effectively facilitate the right conversations.
Get buy-in from your people
Using Outcomes Star may require a gear change in how you’re used to working, so you’ll need people to be on board.
Plan for the implementation
Getting started with us is a process, not a flick of a switch. You’ll need to set aside time for training, integration and rollout.
The research behind the Stars
Since we developed the first Star in 2006, each version has been rooted in evidence, research and lived experience.
Get started with implementing the Star
If you’re ready to join a network for change best practice, get in touch today to take the first step on your Outcomes Star journey.